72 hours notice is required before cancellation of full/half day spa packages.
Careers at Coco Mazzi Salon & Spa:
Please fax your resume to (905) 662-4868 or email firstname.lastname@example.org
Tipping / Gratuities:
As in all service-related businesses, it's common practice to tip the person who has done a good job to the satisfaction of the customer. The rule of thumb is day spas is 10-15% of the cost of the service or about $10 to $15 for a one hour treatment.
We provide an envelope at the front desk when checking out. You do not have to carry money around with you and worry about this while enjoying the spa facility. Gift certificates do not include gratuities.
Lost or Stolen Articles:
We regret that the Coco Mazzi Salon and Spa can not be responsible for lost or damage of personal articles. We encourage all clients to keep valuables with them at all times.